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Job Summary
Looking for 2nd shift employee to work from 4pm-Midnight. Must be reliable and able to provide good customer service. Please apply in person between the hours of 8am-4pm (any day of the week) while management is present if possible.
Responsibilities and Duties
JOB DUTIES & RESPONSIBILITIES Greets, registers, and assigns rooms to guests. Handles confidential information, including guest records, with a high degree of integrity. Promptly and effectively deals with guest requests and complaints. Answers and routes calls as appropriate; takes guest messages with accuracy. Responsible for cash drawer contents and transactions during shift. Maintains accurate records including cash flows, registration cards, reservation cards, and property walks. Answers inquiries pertaining to hotel services, registration of guests, and travel directions. Assists with sales and marketing efforts as directed by the General Manager. Offers and properly handles requests for wake-up calls. Records pertinent guest information in the pass on log. May assist in replenishing continental breakfast as needed and keeping breakfast area clean. Ensures common area/lobby is clean. Performs laundry functions as directed. Other duties as assigned.
Qualifications and Skills
KNOWLEDGE, SKILLS, & ABILITIES Requires the ability to read, write, and speak the English language. Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics. Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written. Skill in the use of personal computers and related software applications. Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
Job Types: Full-time, Part-time
Salary: $10.00 to $15.00 /hour
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Benefits:
Schedule:
Work setting:
Education:
Experience:
Work Location: In person
Full Time | Part Time
Accommodations
$27k-35k (estimate)
04/26/2023
05/21/2024
super8ohare.com
ELK GROVE VILLAGE, IL
25 - 50
1994
JON TRIVEDI
<$5M
Accommodations
10 reasons to stay at Super 8 O'Hare. 1- FREE Shuttle to and from Airport, D.S. Convention Center and AllStar Arena 2- FREE WiFi Internet in all rooms 3- SuperStart Breakfast in the morning 4-Indoor Pool and Spa 5- Fitness Room and Game Zone 6- Coin laundry for guest 7- Cable TV with 60 stations including HBO 8- FREE local calls 9- Large vehicle parking available 10- Pride of Super 8 since opened Use our online reservation service for a guaranteed reservation. It is easy, fast and secure way to reserve a room. Please call us directly and save even more on special packages that are only availab ...
le at Super 8 O'Hare in Elk Grove Village. www.super8ohare.com
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The job skills required for Hotel Front Desk Clerk include Guest Service, Laundry, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.